GEMS CRM

Updated August 7, 2026 1 min read
  1. Turn on the CRM module from your company’s Modules settings.
  2. Define your pipeline stages — the steps a deal moves through, from lead to closed.
  3. Import your contacts and leads, or connect an existing list.
  4. Connect email and calling so communications log automatically. See Email & call logging
  5. Assign pipeline owners — who’s responsible for which deals or territories.
  6. Create a test deal and move it through your pipeline stages. See Managing the sales pipeline
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